KeepTaxisAlive.Org guarantees that all products are delivered on time free of charge. This is also known as On-Time Delivery. On each product page you can find within how many days this product should be delivered. On-time Delivery starts the moment we ship out the product to you. If you have purchased anything on our site, but didn’t receive it within the guaranteed delivery time, you can request to receive a full refund.
Scope of Guarantee
All products on KeepTaxisAlive.Org are guaranteed to be delivered within 2 week to 35 days to customer in the United States, and 30 to 90 days to other customers worldwide. If you buy any product through our site, you are protected if you don’t receive your order on time.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address).
2. Lost or stolen packages left at the front door (i.e. no one is home at the delivery time).
3. Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by weather or a natural disaster or by other exceptional circumstances).
Guaranteed Protection Period
You can submit a request for refund up to 7 days after you have received your order. You can do this by simply contacting us. Please note that you can only open one dispute per order.
Conditions for Submitting Refund Requests
1. You didn’t receive your order within the guaranteed delivery time.
2. You can submit a request for refund up to 7 days after you have received your order. You can do this by simply contacting us. Please note that you can only open one dispute per order.